Terms and Conditions


Reservations at are subject to the following terms and conditions.

The submission of a reservation request on the website implies the express acceptance by the customer of each and every one of the general conditions, considered an integral part of the reservation as integrated by the applicable legislation in force.
Any agreement between the customer and Suiteitaly that changes, modifies or cancels these conditions and/or other information indicated herein will not be valid unless it is drawn up in writing.

1) is a trademark owned by:

Telmat Srl
Via Archimede 144 / 00197 Rome
P.IVA 04992961005
REA RM-824615

2) Rates

The booking rates and conditions applied are specified during the booking process
VAT is applicable to these prices without prejudice to the application of local taxes in accordance with the local regulations in force in each country; these local taxes must be paid directly at the property.
Prices shown at the time of booking include VAT (or equivalent tax) at the applicable rate. Should the tax rate change in the period between the date of booking and the date of provision of the services, resulting in a price difference, depending on the tax regulations, the rate applied to the final price will correspond to the rate applicable at the time of provision of the services or to the accrued rate, even if the rate at the time of provision of the services results in an increase in the final price compared to the rate communicated to the client at the time of booking.

3) Payment Methods accepts the following payment methods:

  • American Express
  • Euro\Mastercard
  • Visa
  • Paypal
  • Bank Transfer

4) Check-in - Check-out

For check-in and check-out please refer to the section "house rules" whose content is to be understood here transcribed and reported.

5) Standards of Behaviour

The customer is required to avoid conduct that may cause harassment to other customers as well as to respect the house rules to which reference is expressly made and which form an integral part of these general conditions.

6) Rules on minors

Minors under 18 years of age staying at Suiteitaly's facilities must be accompanied by their parents or other duly authorized adults.
Facility managers may request documentation to identify adults such as parents/teachers as authorized people.

7) Purpose of the Service

The Terms and Conditions, their content, their structure and the online booking service provided through this website (the "service") are owned and offered by and are provided for personal use only, for non-commercial purposes, governed by the terms and conditions described below.
Suiteitaly is exempt from liability for any errors (including manifest and typing errors), interruption of the service (whether due to failure - temporary and/or partial - to repair, upgrade or maintenance of the website or other).
Our services are available for personal, non-commercial use only; therefore, you may not resell, use, copy, deep-link, monitor, display, download or reproduce any content or information, products or services available on our website for any commercial or competitive purpose.

8) Express consent to correspondence

By making a reservation, the customer consents to the receipt of:

  1. one or more e-mails before the date of arrival, containing confirmation of the reservation, any information related to the same;
  2. a possible email after the stay with the invitation to provide feedback on

9) Intellectual Property

Unless otherwise specified, the Suiteitaly logo, the website and all content, information and material on our website are the exclusive property of Telmat s.r.l. and may not be reproduced, either in whole or in part, transferred (by either electronic or conventional means), modified, linked or otherwise used for any purpose without the prior written consent of Telmat s.r.l.

10) Jurisdiction - Italian law

These Terms and Conditions, as well as the provision of our services, are governed by and must be interpreted in accordance with Italian law; any dispute that may arise in relation to these terms and conditions and our services shall be submitted to the exclusive jurisdiction of the Court of Rome, without prejudice to the application of mandatory rules of law regarding the Court of the consumer.
The original Italian text of these Terms and Conditions may have been translated into other languages.
The translated version is unofficial and for illustrative purposes only, therefore has no legal value.
In case of disputes or inconsistencies and/or divergences between the Italian text and the translations into other languages of these Terms and Conditions, the Italian text shall prevail and shall be the reference version.
The English text may be available on our website or will be sent upon written request.

11) Acceptance of Terms and Conditions

The Terms and Conditions set out herein - and any subsequent changes and additions made - apply to all our services made available online, directly or indirectly (through distributors), via any mobile device, by email or by phone.
By accessing our website, visiting it, and/or using any of the available applications and/or making a reservation, you declare that you have read, understood and accepted (also pursuant to and for the purposes of Articles 1341 and 1342 of the Italian Civil Code) the terms and conditions herein (including the Privacy Policy).

12) Privacy Policy

With reference to art. 13 law 196/03 we remind you that the data collected has the sole purpose of being able to satisfy the requested service. This information may be communicated only to the staff responsible for this activity and disseminated exclusively within the scope of the service rendered.
The information may also be processed electronically in accordance with the laws in force.
For a more detailed privacy policy, please refer to the specific section "Privacy Policy".